Business

Joe Raedle/Getty Images (WASHINGTON) — It was a Ticketmaster meltdown that sent millions of Taylor Swift fans spiraling: lockouts, delays, hours of confusion and soaring aftermarket prices amid reports of scalpers. During the November presale for Swift’s upcoming “Eras” tour, Ticketmaster was forced to halt purchases for her shows, citing “extraordinarily high demands” and “insufficient […]

Thinkstock/Getty Images (WASHINGTON) — The Treasury Department is rolling out new measures aimed at improving customer service as the IRS starts to accept 2022 federal income tax returns. Treasury Department Deputy Secretary Wally Adeyemo told reporters on Friday that the agency has used funds from the Inflation Reduction Act to hire more customer service staff […]

GETTY/HUIZENG HU (MICHIGAN) — The Justice Department is investigating conduct at Abbott Laboratories’ infant formula plant in Sturgis, Michigan, in connection with a contamination investigation that closed the plant last year, a source familiar with the matter told ABC News. The monthslong shutdown of the plant amid a investigation helped trigger a nationwide formula shortage. An […]

Mateusz Slodkowski/SOPA Images/LightRocket via Getty Images (NEW YORK) — Companies across the tech industry have announced layoffs, affecting thousands of workers in the first few weeks of 2023. Company officials have often cited economic uncertainty and fears of a recession in their job-cutting, cost-cutting decisions. It follows a volatile 2022, which was also marred with […]

franckreporter/Getty Images (NEW YORK) — T-Mobile says they discovered a “bad actor” was taking information through a single application, according to an SEC filing by the company this week. “The preliminary result from our investigation indicates that the bad actor(s) obtained data from this API for approximately 37 million current postpaid and prepaid customer accounts, […]

400tmax/Getty Images (NEW YORK) — Alphabet Inc., the parent company of Google, said Friday that it will cut about 12,000 jobs from its global workforce, affecting approximately 6% of the company’s employees. “I have some difficult news to share,” Google’s CEO Sundar Pichai wrote in an email to Google employees on Friday morning. “We’ve decided […]

Tetra Images/Getty Images (NEW YORK) — The holiday shopping season began with a boom but ended with a whimper. U.S. retail sales fell in December, offering the latest sign of an economic slowdown driven by elevated prices and rising interest rates. Year-over-year retail sales dropped by about 1% last month, extending a nearly identical fall […]

Ian Gavan/Getty Images for Gucci (NEW YORK) — John Legend is officially entering the skin care game. The award-winning singer-songwriter just announced the launch of a new personal care brand, Loved01. Formulated in partnership with dermatologist Dr. Naana Boakye, the line was made to treat “melanin-rich skin,” according to Legend. “Our mission is to celebrate […]

Eva Marie Uzcategui/Bloomberg via Getty Images (NEW YORK) — Former President Donald Trump is looking to get back on Facebook. Attorneys for Trump, who was banned from Facebook after the Jan. 6 insurrection, have written to executives of Meta requesting a meeting to discuss “prompt reinstatement to the platform,” according to a copy of the […]

NicolasMcComber/Getty Images (NEW YORK) — Microsoft said it will lay off 10,000 employees this year, the latest tech firm to slash jobs as the sector contracts after a pandemic-era boom. The layoffs will affect nearly 5% of Microsoft’s global workforce, the company said. “As we saw customers accelerate their digital spend during the pandemic, we’re […]